Ethical Collections: The Fair Debt Collection Practices Act and Beyond
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Learn how to avoid the traps and get the information you need to be an efficient and ethical collector.
Collecting money is increasingly challenging. One of the main rules of collecting is preventing the debtor from sidetracking the process. Never give the debtor ammunition to shoot back at the collector. We will show you how to avoid ethical and regulatory traps that can keep you from being an effective collector. We will guide you through the FDCPA, FCRA, ethical rules, trust account procedures, other regulatory issues, and more, to make you an efficient and ethical collector.
Speaker: Michael R. King
Course Content
| Ethical Issues Complying With the Fair Debt Collection Practices Act |
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- Applicability
- Rules
- Penalties
- Practical Applications
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Ethical Issues Complying With the Fair Credit Reporting Act |
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- Reporting
- Correcting Reports
- Obtaining Credit Reports
- Permissible Uses of Credit Reports
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Legal Ethics for Lawyers and Nonlawyers |
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- Candor to Tribunals
- Represented Parties
- Unrepresented Parties
- Conflicts
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Ethical Considerations Regarding Trust Accounts |
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- Recordkeeping and Accounting
- Protection of Funds and Property
- Payment of Fees
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Other Privacy and Regulatory Issues |
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- HIPAA and HITECH
- Red Flags
- Others
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Business Ethics and Collections |
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- Federal Acquisition Regulations Requires Adoption of Code of Conduct
- False Claims Act and Fraud Enforcement and Recovery Act
- Responsible Corporate Officer Doctrine
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